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PEL System Access

Personnel Licensing

Personnel Licensing System Access

Request first-time access to the Civil Aviation Authority of The Bahamas Personnel Licensing System, powered by Centrik.

Once access is established, you can sign in to Centrik and submit applicable Personnel Licensing applications and supporting documentation electronically.

Request First-Time Access Already have Centrik access?
Start here

Which option applies to you?

Choose the option that best describes your situation when completing the access request form.
01

I already have a PEL number

Existing PEL Holder

Choose this option if you already have a CAA-B PEL number but have never logged into Centrik. The Personnel Licensing Department will locate your existing record, verify your information and provide first-time access instructions.
Do not request a new PEL number.
02

I do not have a PEL number

New Applicant

Choose this option if you have never been assigned a CAA-B PEL number and do not have an existing Personnel Licensing record. CAA-B will first check whether an existing record already exists before establishing a new PEL record and providing Centrik access.
Before you start

Have the following information ready

Providing complete and accurate information will help the Personnel Licensing Department verify your identity and process your request.
✓
PEL numberIf you already have one.
✓
Full legal nameEnter your name as shown on your government-issued identification.
✓
Date of birthRequired to assist with identity verification.
✓
Contact informationYour current email address and telephone number.
✓
Previous email addressIf your contact information has changed since your PEL record was created.
✓
Government-issued identificationA clear copy will be required for identity verification.
Protecting your PEL record
A PEL number alone is not sufficient to establish your identity or authorize access to an existing Personnel Licensing record. CAA-B will verify the information provided before Centrik access is granted.
What happens next?

Your access request process

1

Submit your request

Complete the first-time Centrik access form below. You will receive an acknowledgement confirming that your request was received.
2

We check your PEL record

Existing PEL holders will be matched to their current record. For new applicants, CAA-B will first check whether a record already exists.
3

We verify your information

The Personnel Licensing Department will review the information submitted and may contact you if additional information is required.
4

Receive access instructions

Once verification is completed and access is approved, you will receive instructions for accessing Centrik.
5

Sign in and submit your application

After gaining access, sign in to Centrik and complete the applicable Personnel Licensing application and supporting documentation.
Important: Submitting a Centrik access request does not constitute approval or issuance of a PEL number, licence, rating, certificate, validation or other authorization.
Request access

Request First-Time Centrik Access

Complete the form below to request first-time access to the CAA-B Personnel Licensing System.
Fields marked * are required.
Please submit only one request. Duplicate submissions may delay processing.

    Personnel Licensing System — First-Time Access


    Use this form to request first-time access to the Civil Aviation Authority of The Bahamas Personnel Licensing (PEL) System, powered
    by Centrik.

    Before You Begin


    If you already have a CAA-B PEL number but have never logged into Centrik, select Existing PEL Holder. Your information
    will be verified against your existing Personnel Licensing record before access is provided.


    If you have never been assigned a CAA-B PEL number and do not have an existing Personnel Licensing record, select
    New Applicant.


    This form is for first-time Centrik access only. If you have previously logged into Centrik and are having difficulty
    accessing your account, please contact the Personnel Licensing Department at pelinfo@caabahamas.com.

    1. Access Request Type

    Existing PEL Holder — First-Time Centrik Access


    Complete this section if you already have a CAA-B PEL number but have never logged into the Centrik Personnel Licensing System.

    Have you ever logged into the CAA-B Centrik Personnel Licensing System?
    *

    Is the email address you will provide below the same email address
    previously provided to CAA-B?
    *


    Providing your previous email address may assist the Personnel
    Licensing Department with locating and verifying your existing
    PEL record.

    Existing PEL Holders


    CAA-B will verify the information provided against your existing Personnel Licensing record. A new PEL record will not normally be
    created where an existing record is identified.

    New Applicant — Request PEL Number and Centrik Access


    Complete this section if you have never been assigned a CAA-B PEL number and do not have an existing Personnel Licensing record.

    Important


    Before establishing a new Personnel Licensing record or assigning a PEL number, CAA-B will check whether an existing record already
    exists for you.

    2. Applicant Information


    Please enter your name exactly as it appears on your government-issued
    identification.

    3. Contact Information


    Use an email address that you regularly monitor. Centrik access instructions may be sent to this address after your
    request has been verified.

    4. Identity Verification

    Why do we need to verify your identity?


    CAA-B must verify the identity of persons requesting access to Personnel Licensing records before Centrik access can be provided.
    This helps protect applicant information and prevents unauthorized
    access to existing PEL records.


    Accepted formats: PDF, JPG, JPEG or PNG. Maximum file size: 2MB. The document will be used to assist CAA-B with
    identity verification.

    5. Additional Information

    6. Applicant Declaration


    By submitting this request, I confirm that the information provided is accurate and relates to me.

    I understand that:

    • CAA-B will verify my information before providing access to the Centrik Personnel Licensing System.

    • Providing a PEL number does not by itself establish my identity or authorize access to an existing Personnel
      Licensing record.

    • Where an existing Personnel Licensing record is identified, CAA-B will normally use the existing record rather than
      create a duplicate record.

    • CAA-B may request additional information or documentation to complete identity or account verification.

    • Submission of this form does not constitute approval or issuance of a PEL number, licence, rating, certificate,
      validation or other authorization.

    • Once system access is provided, I am responsible for protecting my Centrik credentials and must not share my
      account or password with another person.

    • Information submitted through this form may be used by CAA-B in carrying out its regulatory and statutory
      responsibilities.


    You will receive an acknowledgement after submitting this request. Submission does not mean that your identity, PEL number or Centrik access has been approved.

    Already use Centrik?

    Need help accessing an existing account?

    If you have previously logged into Centrik, you do not need to submit the first-time access form. Contact the Personnel Licensing Department for assistance with an existing Centrik account, including sign-in or account access issues.

    Email: pelinfo@caabahamas.com

    For your security, never send your Centrik password or login credentials by email.
    About Personnel Licensing

    Personnel Licensing requirements

    The CAA-B Personnel Licensing Department is responsible for ensuring that applicants meet the applicable requirements for the aviation privileges being sought. Before issuing or validating a licence, the Personnel Licensing Department must satisfy itself that the applicant meets the applicable standards of experience, knowledge, proficiency and other requirements necessary to competently perform the functions authorized by the privileges of the licence. Personnel Licensing activities are administered in accordance with applicable requirements, including ICAO Annex 1 — Personnel Licensing and the applicable Civil Aviation Regulations (CARs). Documentation supporting the issuance of aviation licences, ratings, certificates, validations and approvals falls under the remit of the Personnel Licensing Department.

    Personnel Licensing enquiries

    For questions regarding Personnel Licensing services or an existing Centrik account, contact the CAA-B Personnel Licensing Department.
    Email Personnel Licensing
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